Privacy Policy

Effective Date: March 30, 2025

At With Love Gaia, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect
We may collect:

  • Name, email address, contact info, birth info

  • Business info (for business clients only)

  • Appointment details (via Acuity Scheduling)

  • Payment information (processed securely via Stripe or Paypal)

  • Newsletter signups (via MailerLite)

  • Website usage data (via Squarespace analytics or cookies)

How We Use Your Information
We use your data to:

  • Schedule and deliver consultations

  • Send emails (confirmations, reminders, newsletters)

  • Improve our website and services

  • Respond to inquiries

How We Store and Protect Your Information
Your information is stored securely using trusted third-party platforms that support the delivery of our services, including:

  • Acuity Scheduling (appointment booking)

  • Stripe or Paypal (secure payment processing)

  • Airtable (internal client organization)

  • OneDrive (secure cloud storage for business records and client documents)

  • Zoom (virtual meeting platform, temporary audio recording storage)

Security Measures:
All platforms we use implement industry-standard security protocols, including encryption, access restrictions, and account protection. We do not store sensitive payment information (like credit card numbers) on our own systems.

Access:
Your personal data is accessed only by the business owner and selected authorized services providers, as needed and described above, to provide services or meet legal obligations.

Retention:
We retain client information for service delivery, return consultations, recommendation of gems/products aligned to your unique energetic needs, and for general business records management. You may request access to, updates to, or deletion of your data at any time by contacting us at connect@withlovegaia.com.

Third-Party Sharing
We never sell your information. We share data only with trusted service providers (e.g., Acuity, Stripe, Paypal, MailerLite, Airtable, etc) to operate our business.

Cookies
We may use cookies to analyze website traffic and enhance your experience. You may disable cookies in your browser settings.

Your Rights
If you're located in certain regions (e.g., EU, California), you may have additional rights regarding your data.

Contact
Questions? Email us at connect@withlovegaia.com